Terms of Service

These Terms of Service govern use of the website and services offered by Webtic d.o.o., operating as Webtic Studio. Effective 21 May 2026.

1. Information about Webtic d.o.o.

2. Acceptance of terms

By using our website or services, you agree to these Terms of Service. If you do not agree, please do not use our services.

3. Services provided

Webtic d.o.o. provides the following services under the name Webtic Studio:

Brand audits

A structured diagnostic review of an existing brand. We assess your current visual identity, messaging, positioning, and digital presence against your market, competitors, and growth stage. Deliverables include a written assessment of gaps, inconsistencies, and strategic opportunities, as a report and/or presentation.

Brand strategy & positioning

Strategic work covering market positioning, target audience definition, competitive differentiation, and brand architecture. We work with founding teams and senior leadership to establish direction that informs subsequent creative work. Typical outputs include a positioning document, messaging hierarchy, and brand narrative framework.

Visual identity systems

Design and development of a complete visual identity — logomark, typography, colour system, iconography, and usage guidelines — for consistent application across digital, print, and physical environments. Deliverables include master files in agreed formats and a brand guidelines document.

Website design & development

End-to-end design and development of marketing websites: information architecture, UX, visual design, copy direction, front-end development, and launch support. Sites are built to perform across devices. Handover includes source files, CMS access where applicable, and technical documentation.

Messaging & narrative

Development of verbal identity — brand voice guidelines, core messaging pillars, taglines, homepage copy, and pitch narrative — delivered as a written document with application examples across key touchpoints.

We reserve the right to modify, suspend, or discontinue any part of the services at any time, with or without notice.

4. User responsibilities

By using our services you agree to:

• provide accurate and up-to-date information when required;
• use the services only for lawful purposes;
• not copy, modify, distribute, or misuse our content or systems; and
• comply with all applicable laws and regulations.

5. Payments and refunds

Where services involve fees, the following applies unless otherwise agreed in writing:

Billing frequency and project fees are agreed per proposal or contract. All fees are due according to the plan or invoice you accept. By submitting payment information, you authorise Webtic d.o.o. to process payments as described.

6. Intellectual property

All materials, software, content, and trademarks made available through the services are the exclusive property of Webtic d.o.o. or its licensors. Nothing in these Terms grants you rights or licences beyond what is expressly agreed in writing (for example in a statement of work or licence clause).

7. Termination

Webtic d.o.o. may suspend or terminate your access to the services at any time, with or without notice, if you breach these Terms or if continued access may cause harm to Webtic d.o.o. or other users. Upon termination, rights granted under these Terms cease except where they naturally survive (such as payment obligations and intellectual property provisions).

8. Limitation of liability

To the maximum extent permitted by law, Webtic d.o.o. will not be liable for any indirect, incidental, consequential, or punitive damages, including loss of profits, data, or revenue, arising from your use of the services. In any case, Webtic d.o.o.’s total liability shall not exceed the amount you paid to Webtic d.o.o. in the twelve (12) months preceding the claim.

9. Indemnification

You agree to indemnify and hold harmless Webtic d.o.o., its affiliates, directors, and employees from claims, damages, or expenses arising from your misuse of the services or breach of these Terms, to the extent permitted by law.

10. Governing law and jurisdiction

These Terms are governed by the laws of Slovenia. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Ljubljana.

11. Contact

For questions about these Terms:

• Email: matic@webtic.si
• Phone: +386 30 378 107
• Address: Kardeljeva ploščad 11a, 1000 Ljubljana, Slovenia